Privacy Policy for NEXTWAVE INNOVATION LIMITED

At NEXTWAVE INNOVATION LIMITED (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.idpinstantservice.org (the “Website”) or use our services. This Privacy Policy complies with the General Data Protection Regulation (GDPR) and applicable privacy laws.

1. Information We Collect

We may collect and process the following types of personal data:

1.1. Personal Identification Information

• Name
• Email address
• Postal address
• Phone number

1.2. Transactional Information

When you make a purchase or engage in a transaction on our Website, we collect payment details, including information from Stripe (our payment processor), such as:

• Payment card details (processed through Stripe’s secure payment gateway)
• Billing address
• Transaction history

1.3. Usage Information

We may automatically collect certain information about your use of our Website, such as:

• IP address
• Browser type and version
• Device type
• Pages visited on our Website
• Time spent on our Website
• Referring website (if applicable)
• Search terms or keywords entered on our Website

This information is collected via cookies and other tracking technologies, as described in our Cookie Policy.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide and improve our services: Process transactions, deliver products/services, and respond to customer inquiries.
• To communicate with you: Send you administrative and marketing emails, updates about our services, promotions, and newsletters (you can opt-out of marketing communications at any time).
• To process payments: We use Stripe as our payment gateway to securely process payments on our behalf.
• To analyze usage: Understand how visitors use our Website, enhance functionality, and improve the user experience.
• To comply with legal obligations: To meet our obligations under applicable laws and regulations, such as tax or accounting laws.

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases to process your personal data:

• Consent: You provide consent when you submit your personal information or engage with our services.
• Contractual Necessity: We process your personal data to fulfill a contract with you (e.g., when you make a purchase or subscribe to our services).
• Legitimate Interests: We process data to pursue our legitimate interests, such as improving our Website, marketing our services, or maintaining a secure environment.
• Legal Obligation: We process data to comply with legal and regulatory obligations, such as for tax or legal reporting.

4. How We Share Your Information

We may share your personal data with third parties in the following circumstances:

• With service providers: We may share data with third-party vendors, such as Stripe (payment processor), Google (Analytics, Ads), and hosting providers to support our Website and services.
• For legal reasons: We may disclose your information if required to do so by law, in response to legal processes (e.g., court orders), or to protect our rights, property, and safety.
• With your consent: We may share your personal data with third parties if we have received your explicit consent.

5. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) to provide our services, including to countries such as the United States. In such cases, we ensure that appropriate safeguards are in place to protect your personal data in accordance with the GDPR, such as using Standard Contractual Clauses (SCCs).

6. How We Protect Your Data

We implement technical, organizational, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure payment processing, access controls, and regular security reviews.

However, please note that no data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee the absolute security of your personal information.

7. Your Rights Under the GDPR

You have the following rights regarding your personal data under the GDPR:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You can request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You can request the restriction of processing of your personal data in certain cases.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
• Right to Object: You can object to the processing of your personal data under certain circumstances, including for marketing purposes.
• Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you can withdraw that consent at any time.

To exercise these rights, please contact us at contact@idpinstantservice.org. We will respond to your request in accordance with applicable data protection laws.

8. Cookies and Tracking Technologies

For more information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete it.

10. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this Privacy Policy will be posted on this page, and the “Last Updated” date will be revised accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

NEXTWAVE INNOVATION LIMITED
Email: contact@idpinstantservice.org
Website: www.idpinstantservice.org
Address: Flat B01, 2/F, Kin Tak Fung Industrial Building
174 Wai Yip Street, Kwun Tong, Hong Kong